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The purpose of this Online Privacy Policy is to inform Users as to Shindaiwa’s practices concerning the collection, use, access and security of information submitted by Users to the Shindaiwa Website.

  1. Data Collection

    The purpose of the Shindaiwa Website is to provide the User with interactive online access to information, resources and services that enhance the User’s understanding of Shindaiwa’s full line of products and services. Shindaiwa recognizes the importance of safeguarding the privacy of the Users accessing the Shindaiwa Website. Specifically, Shindaiwa may collect the following types of User information through the Website:

    * Contact Information: Name, mailing address, phone number and e-mail address(es).

    * Demographic Information: Age, personal interests and product preferences.

    Any information provided by the User is used by Shindaiwa for the purpose of warranty registration, product recall, personalizing the User’s online experience and to selectively send the User information that may be of a particular interest.

    In addition to the foregoing, Shindaiwa may collect other types of User information to allow it to conduct market research, meet User needs and manage sweepstakes or contests. Shindaiwa does not sell, rent, or trade personal information to third parties

  2. Security

    Shindaiwa uses secure web pages when personal information of Users is collected.

  3. Cookies

    Shindaiwa may use "cookies" to collect information concerning use of the Shindaiwa Website by Users. A "cookie" is a small test file that the Shindaiwa Website can place on a User’s computer hard drive in order, for example, to gather information concerning Users’ use of the Shindaiwa Website, to allow more streamlined use of the Shindaiwa Website, and improve the functionality of the Shindaiwa Website. The cookie transmits this information back to the Shindaiwa Website’s computer. The use of cookies is a relatively standard practice which is employed by most major corporate websites. Cookies cannot read any information from the User’s hard drive or read any information collected by other cookie files created by other Websites. Users may determine when "cookies" are placed on their Websites, or prevent the placement of "cookies" on their

    Websites, by adjusting their browser features. Users wishing to do so should consult their IT managers or conduct an Internet search in order to obtain more information.

  4. Disclosure Subject to Legal Proceedings

    Shindaiwa will cooperate with any court order or other legal process and will provide User personal information to the extent necessary and/or compelled for any legal proceeding. It is also Shindaiwa’s practice to release account and other personal information when Shindaiwa believes such release is necessary to protect the rights, property or safety of Shindaiwa employees, our users or other third-parties.

  5. User Options

    Users of this Website are subject to the Shindaiwa’s Terms and Conditions of Website Use. In the event Shindaiwa collects any information from a User which such User wishes to retrieve, update, modify or have deleted, such User should contact Shindaiwa as set forth in Section I hereunder. Given the Shindaiwa Website’s purpose of providing information about Shindaiwa and its products, Shindaiwa uses reasonable efforts to safeguard information concerning, and submitted by, Users. However, Users should be aware that it is impossible to guarantee absolute security over the Internet.

  6. California Privacy Rights

    Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third-parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year.

    To request a copy of the information disclosure provided by Shindaiwa pursuant to Section 1798.83 of the California Civil Code, please contact

  7. Updates

    As Shindaiwa recognizes the need to update this Privacy Policy to reflect new features and services provided by Shindaiwa and/or ensure compliance with applicable law, Shindaiwa reserves the right to update this Online Privacy Policy as it deems necessary. If there are changes or additions to this Online Privacy Policy, Shindaiwa will post those changes here or in other formats for review.

  8. Contact Information

    Questions or concerns regarding the Shindaiwa Website and/or this Privacy Policy should be directed to the Shindaiwa Consumer Product Support Department at 1-800-673-1558 from 8:30 a.m. to 4:30 p.m. (Central Standard Time) Monday through Friday, or via e-mail to